Privacy Policy

Privacy Policy

This Privacy Policy covers the information processing requirements of the relevant websites.

You must be 18 years of age and have the authority to enter into binding contracts in accordance with relevant laws in order to use this website and its services.

We have formulated this Privacy Policy to clarify our business practices. Any party that collects personal information on or through this website under our name shall be handled according to this Privacy Policy. By using this website, you hereby agree to allow the information that you have stored on this website or the personal or other information that you have used or uploaded to this website to be collected, used, or handled under this Privacy Policy detailed as follows:

This Privacy Policy is restricted by the Terms of Use of this website.

Under certain circumstances, we will transfer your personal information to areas outside of Asia. For more information, please review the “Overseas Information Transmission” section.

You maintain the rights over the personal information that we obtain. You can contact us through This email address is being protected from spambots. You need JavaScript enabled to view it. . In accordance with the relevant laws and regulations in your area, a fee must be charged for this type of usage in order to provide you with the costs generated from your provided personal information. In accordance with local laws, you have the right to refuse any information processing that may possibly bring you danger or harm, and you have the right to rectify, block, erase, or destroy any inaccurate information.

After obtaining your consent, we may use your personal data for marketing purposes. Please review the "Marketing" section below for more information regarding marketing, how to adjust your preferences, etc.


Collection, Use, and Disclosure of Personal Data

The data collected by us from this website are divided into two categories: (1) Data voluntarily provided by site visitors; and (2) Data gathered by tracking visitors who have visited the website.

1. Data that you voluntarily provide

When you use this website, you can select whether to provide information to help us meet your needs. The manner in which you use our website will decide what personal data we will collect.

When you apply to obtain a promotional brochure

When you apply to obtain a promotional brochure or further information, we will ask for your name, email address, company name, and country of residence so that we may send you the required information to ensure that you are an existing customer of us.

When you register on our website and/or request to obtain insurance quotes

If you register on our website or request to obtain insurance services or quotes, we may require you to provide your name, email address, country of residence, home phone number, reason for communication, job position, and company information as well as other required information to facilitate the process of providing services to you. In the information form, we will use the "*" sign to mark optional or mandatory fields. Any personal information you provide will only be used for this website or for purposes provided by the terms of the Privacy Policy.

After initial contact, if you decide to proceed to the next step, we will have to collect the necessary personal information such as your name, address, postal code, contact phone number, Email address, billing address, or payment information and product related data in order to determine the relevant quote and continue the transaction. We will use your personal information for policy management, claims, and relationship management between us. Please check the "Disclosing Your Information" section to obtain the personal information recipients' category information.

When you publish a comment

Finally, if you publish a comment regarding to the website content, we will require you to provide your name and Email address so that we may contact you instantly via Email when other people leave a comment. Of course you must select this option. In addition, we can also manage the comments in order to comply with our usage policy requirements. Please note that the information you provided here will be available to our employees or users of other websites.

2. Tracking/website guide information

When you visit our website, we will also use common data collection tools to collection information. Website guide information includes the standard data acquired from your web browser (such as browser type and browser language), your IP address, and the actions (such as the pages that you have browsed and the links that you have clicked) that you have taken while you visited the site.


Marketing

With your permission, we may use your personal information to provide our insurance and financial services, risk management, other services and products in the consultation field, and the products and services provided by the affiliates of us that we believe you might be interested in. We may contact you via mail, telephone calls, Email, or other methods.

Disclosure or use of your information

We will not exchange, sell, or publish your personal information to any place other than Sompo Japan Nipponkoa Group (SJNK) without your permission. However, this provision is exempt if we are following your instructions (including the provisions of the services stipulated by the contract) or operating in accordance with the Privacy Policy. This Privacy Policy is not applicable to personal information that has already been published. In terms of the personal information that we have independently obtained from third parties, this Privacy Policy shall also apply even if the information related person already knew the reason for us to obtain the data and that the data may be disclosed to third parties.

We will use or publish your personal information in accordance with the legal requirements as follows:

(i) Provide services. During the customer service process, we may share information internally within SJNK and use the information for research, statistics, system management, as well as crime detection and prevention. When the information you have provided to us include third party personal data (name, address, or other relevant information of a living person); we will assume that the information related person already knows the reason why the data has been collected and that the data may be disclosed to third parties (such as SJNK). This type of personal information is used to provide general insurance and other services to you.

(ii) Get quotes and further obtain insurance coverage. In accordance with your requirements to get an insurance quote and further obtain insurance coverage, we may need to share your personal information with the relevant insurance companies, insurance agents, the relevant service providers, consultants, as well as the market research and quality assurance institutions. When these companies use and handle your personal data, we will ask them to abide by provisions provided by this Privacy Policy. If these companies wish to use your personal information for other purposes, they must notify you and obtain your consent as required by the law. If you need third party information of this type, please contact us through This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. .

(iii) Agents and service providers. We may hire other companies or individuals to implement certain actions on our behalf, such as hosting websites, sending email information, and make telephone calls. They may need to obtain the personal information (such as email address) needed to implement these actions. However, this type of personal information can only be used for the purpose of providing services to us.

(iv) Business transfer. As the businesses continue to develop, we may sell or acquire assets. During this type of transactions, user information such as personal information is usually the integral part of such asset transfers. Moreover, if we ourselves or our entire assets are acquired, your personal data may also be transferred. Therefore, we may disclose your personal information and/or transfer it to a third party buyer.

(v) Legal affairs. We shall reserve and obtain the right to disclose your personal information or the personal information you used in the website without your prior consent, provided that we believe in good faith that the action is executed for the following purposes: (a) protect the rights, property, or safety of SJNK and protect the employees, other users of the website, or the public; (b) implement the provisions of this website; or (c) respond to third party rights infringement claims. We may also disclose your personal information in order to satisfy the relevant laws and regulations, legislative process, or government requirements.

(vi) Our Employees. We will provide your personal information to our employees or other employees of SJNK. They will handle your personal information on our behalf with the specific division of functions as follows: Marketing events shall be handled by the marketing staff; Legal affairs shall be handled by the legal compliance personnel; Recruitment and/or sustained employment issues shall be handled by the human resources personnel. For issues involving website adjustment, please transfer the case to Information Technology (IT) first, and then forward the case to the relevant business units. Moreover, the company will also handle your personal information to assess employees and examine the promotion, upgrade, or job position transfer related issues. The IT may also inevitably come into contact with staff and customer personal information throughout the system or application management process.


Information transfer overseas

For purposes mentioned above and to complete the system management, your personal data may be transferred to other countries, including countries that do not have sound data protection mechanisms. SJNK has offices at 231 cities in 32 countries worldwide. Your personal information may be transferred to these offices, but only if you have requested us to provide services in other countries. You hereby agree to allow us to collect, handle, use, disclose, or transfer the personal information that you have provided pursuant to this Privacy Policy.

The data collected through this website shall be handled, used, and stored in Taiwan. Our website hosting provider shall comply with Taiwan's laws in terms of data collection, use, and handling. Before the data recipient has obtained the Safe Harbor certification, we shall take other measure to ensure the adequate protection of your personal information.

If you have provided personal information of other parties in or through this website to us and this type of personal information is protected in other countries, you shall observe the relevant laws and regulations to ensure that you have the right to transfer this type of personal information to us. We may store this type of personal information digitally in this website as well as collect, use, process, and transfer the personal information that you have provided to your insurance brokers or during other service processes in accordance with this Privacy Policy.


Update your Personal Information

Your personal information obtained by us shall be accurate, complete, and up to date. This is very important. If your personal information have changed, you may notify us through the information at the Edit Account page. You may also notify us via Email. The Email address is  This email address is being protected from spambots. You need JavaScript enabled to view it.


Acceptable Use Policy

If you want to leave a comment regarding to contents published by us, the following standards shall be observed:

  • Please provide accurate and correct comments.
  • Please comply with the legal requirements of your country—Do not use this website to publish defamatory, obscene, attack, hateful, or provocative type comments.
  • Do not infringe the intellectual property rights of other parties (such as copyrights, trademarks, or patents).

Each participant's comments are only personal views and shall not represent the views of us.

We will transfer your comment to SJNK employees responsible for website supervision. Regarding the details on how SJNK employees handle your personal information, please check subsection (vi) of the "Disclosure or Use of Your Information" in Our employees section.


External Links

We also store links that can login into other websites, and we cannot control the privacy protection policies of these websites. Once you have left our servers (you can click on the URL address bar of a web browser to obtain your location), how the personal information you provided is used shall be based on the Privacy Policy provided by the website that you have visited. Their privacy protection policies may be different from ours. If you cannot find the Privacy Policy through the links provided at the homepage, you should contact the website directly to obtain more information.


Security

Taking into account the technical standards of data storage as well as the human, physical, or natural environmental risks; we have adopted the necessary technical and organizational measures to ensure that the personal information collected, used, handled, and stored by us is safe. We have also taken measure to guard against data loss, data tempering, or unauthorized data handling or access. However, no security system is perfect, and that applies to our security measures as well. We cannot guarantee the security of our database or that your personal information will not be intercepted during the transmission process. We ask you to strictly protect your login passwords for the Internet and for this website. Once you have discovered any security vulnerabilities in this website or its application programs, we encourage you to report them to us.


Employment Related Information

This website may publish recruitment information, and you can use it to submit or upload your personal resume or job application form. If you have submitted or uploaded such information, we will use (possibly include information transfer) the personal information that you have provided to assess your eligibility, and contact you to notify you of ours or our affiliate company related job positions.

We may provide your personal information to SJNK subsidiary companies in order to facilitate their inspection of your application. This includes transferring your personal information to our employees and allowing them to handle your information on our behalf. Regarding the details on how SJNK employees handle your personal information, please check subsection (vi) of the "Disclosure or Use of Your Information" in Our employees section


Contact Information

If you have any questions regarding the Privacy Policy, please Contact Us to tell us of your questions or mail them to the following address:

Sompo Japan Nipponkoa Insurance (Taiwan) Brokers Co., Ltd.
Room C, 10F, No. 146, Sung Chiang Rd., Zhongshan District, Taipei City,
Postcode 104